Gain foundational skills and knowledge for working in a digital role with the Digital Technologies 101: Business Technologies for Work short course.

These ASQA-accredited units will teach you how to use technologies and software applications so that you can perform tasks and communicate effectively as a digital professional.

You'll learn how to:

  • incorporate foundation-level digital literacy skills into work to find, evaluate and communicate using various technologies and applications
  • identify appropriate methods of digital communication and select suitable applications for the work task
  • use applications to communicate digitally and triage e-communications, including identifying suspicious or dangerous security threats
  • recognise and respond to routine problems in an online work environment
  • help with managing digital communications in the workplace specific for the intended audience and organisational needs
  • recognise and respond to routine problems in an online work environment.

Enquire online

How you'll learn

This course has online and work-integrated learning components. It's self-paced, so you can flexibly fit your learning around the schedule of your organisation's colleagues.

Expect to spend 15 hours studying online and another 15 hours undertaking work-integrated learning to practice implementing skills and gathering assessment evidence.

Assessment

Assessments include online quizzes, case study assessments and a workplace assessment portfolio.

Start date

This program can be run for workplace cohorts on request. Contact us for details. Minimum numbers are required to go ahead.

You will need:

  • To have successfully completed Year 10, or equivalent.
  • Access to a workplace as a volunteer or employee, or to a simulated environment as approved by the UQ Skills Associate Director, Education and Training.

All UQ Skills programs require access to a computer with a Windows operating system, up-to-date versions of Microsoft Office and Adobe Acrobat Reader, and a reliable internet connection.

Recognition of Prior Learning

If you have recent work experience you may be eligible to apply for Recognition of Prior Learning.

Create your USI

You must provide a Unique Student Identifier (USI) before we can accept your enrolment.

Resources

2025 UQ Skills Student Handbook (PDF, 7 MB) (includes student support and guidance on fees, withdrawal and other policy information).

Full fee: $600

Units of competency
CourseCourse code
Use digital technologies to communicate in a work environmentBSBTEC202
Use business software applicationsBSBTEC201